Refund Policy

At Orro, we want you to be satisfied with your purchase. If you are not happy with the product, you may request a return according to the policy below.

Return Eligibility

You may request a return if you are not satisfied with the product. To be eligible for a return, you must contact us within 5 days of the delivery date.

Requests made after this period may not be accepted.

Return Process

To start a return request, please contact our support team with your order details at:

Email: info@tryorro.com

Our team will provide instructions for the return process.

Return Shipping

Customers are responsible for return shipping costs. Return shipping fees are not covered by Orro.

Shipping Fees

Original shipping charges are non-refundable.

Refunds

Once the returned product is received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Please allow several business days for the refund to appear in your account depending on your payment provider.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: info@tryorro.com