Shipping policy
Thank you for shopping with Orro. Below are the details about how we process and ship orders.
Order Processing
All orders are processed within 24 hours after they are placed. Once your order has been processed, it will be prepared and shipped from our warehouse.
Orders are processed during business days only. Orders placed on weekends or holidays may be processed on the next business day.
Shipping Time
After your order has been shipped, delivery typically takes 3–7 business days depending on your location.
Please note that delivery times may vary due to factors such as courier delays, holidays, or high demand.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email with tracking information so you can monitor the delivery of your package.
Order Changes and Cancellations
Orders can only be modified or cancelled before they are shipped.
Once an order has been shipped, it cannot be cancelled.
Shipping Delays
While we work hard to deliver your order on time, unexpected delays may occur due to logistics or courier issues. In such cases, we appreciate your patience and understanding.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: info@tryorro.com